As the e-commerce sector continues to grow in the UAE, PayPal has introduced its Seller Protection Program to protect merchants from fraudulent transactions.
Seller Protection Program is aimed to assist local businesses to trade online by offering coverage against claims, chargebacks or reversals on eligible sales.
These protections are offered in two cases, subject to the terms conditions set by PayPal's legal agreements. The first is unauthorised transactions, when a buyer claims to have never authorised a purchase and the second is when an item has not been received.
PayPal's Seller Protection Program covers both tangible goods and intangible goods. The latter includes flights and accommodation for travel, concert tickets and professional services.
Efi Dahan, general manager, Russia, Middle East and Africa, PayPal, said: "The UAE is making immense strides in technology and e-commerce, demonstrated by the recent high-profile launches of e-commerce sites such as Noon.com and Ounass.
"However, many smaller merchants are still unsure of the risks associated with selling goods and services online. The PayPal Seller Protection Program allows merchants to trade online with greater confidence, empowering them to capitalise on the increasing demand for online purchasing in the region.
At PayPal, when we approach online shopping, we don't just look at the point of purchase. We're invested in every step of the journey," concluded Dahan.