Advancements in digital service provision are helping Abu Dhabi rise through the ranks as a force in smart city transformation, according to the Abu Dhabi Department of Urban Planning and Municipalities (DPM), which is participating at GITEX Technology Week.
DPM is highlighting its digital advancements will showcase its latest digital development projects in the Abu Dhabi digital government pavilion at GITEX 2017.
"Although Abu Dhabi is a relatively new city, it's witnessing a rapid development in all fields, especially in the area of smart transformation," says Eng. Amer Al Hammadi, Executive Director, of Corporate Services Sector, DPM. "The government and private sectors in Abu Dhabi are working hard to achieve the digital transformation agenda led by the government. The implementation of smart technologies and digital services will help everyone diversify their communication channels, boost government integration and reach out to a wider segment of customers," he adds.
Among a number of advancements being highlighted by DPM during GITEX, is the organisation's new communications channel that helps bridge the gap between its employees and the industry consultants. Though still in its first phase of implementation, by aiding the process of work and reviewing requirements remotely, the system has allowed faster and more efficient workflow management.
Earlier this year, the DPM also rolled out its first phase of online services as part of its digital transformation project, enhancing processes and customer user-experience at the click of a button.
With a new and improved streamlined look and accessible digital services, the website acts as a ‘one-stop shop' for developers, other government entities, students and consultants and Pearl Qualified Professionals, saving them both time and effort, according to a statement released by the organisation.
The authority also recently won an international award for its use of Geographic Information System (GIS) mapping technology in its urban planning work. This award has led to its newly developed online portal being ranked one of the ‘best practice sites' using GIS technology.