87% of Dubai residents use apps to book for services: poll shows

87% of Dubai residents use apps to book for services: poll shows
(Picture for illustrative purposes only)
Published: 3 January 2018 - 6:30 a.m.

According to a recent poll by Helpbit, powered by SOUQ.com, a majority of AUE residents 87% have used an app to book a delivery or service, preferring it to visiting a store or calling a helpline.

The poll also revealed that these apps are being used regularly, with 70% choosing to book a service or delivery at least once a week or more, with 11% using them every single day.

The most popular services booked through an app include cleaning (61%) and shopping home delivery (55%) and the average monthly budget of between AED 200 – 500. 

Mohammed Sleiman, managing director and co-founder, Helpbit, said, “We know that people in the UAE are pressed for time and have a lot to pack in during the busy periods. What is interesting is that people are turning to apps such as Helpbit to make life a lot smoother.” 

Results of a poll by Helpbit


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