Saudi Ground Services Company (SGS), a provider of ground services to the aviation sector in Saudi Arabia, has partnered with the Assembly of Disability for Adults (Harakia) to support the travel process of pilgrims with special needs from Harakia’s Hajj campaign.
As per the agreement, SGS will oversee the travel requirements of the campaign’s 250 special needs pilgrim travellers as they journey to Jeddah on the 29 of August.
The travellers will be spread out across three different flights heading from King Khalid International Airport (KKIA) in Riyadh, to King Abdulaziz International Airport (KAIA) in Jeddah.
“The need for responsible practices is more critical than ever, in SGS, we believe that CSR is one of the core pillars of our company, and we always seek to effectively participate in activities that bring real value to our community and our country," commented Qaid Bin Khalaf Al Otaibi, SGS CEO.
"Such agreements help to serve a very important and valued segment in our society, and we always ensure that we provide the highest levels of service to them, within all the 27 airports we operate at around the Kingdom.”
SGS is also set to facilitate the return journey of the pilgrim, who is set to return to Riyadh on the 4 of September.
"SGS provides excellent services for people with special needs, previous experiences with their services at KKIA (Riyadh) and at KAIA (Jeddah), left a positive impact on us, which led to this visit and eventually to this agreement,” shared Mohammed Bin Saad Al Hamali, General Manager of Harakia.
"We will coordinate with all airports’ sectors to facilitate and provide all the needed services to the pilgrims of Harakia. Staring from receiving them and receiving all equipment they might have, such as wheelchairs, and finishing all their travel procedures,” added Ali Al-Shammari, SGS Acting GM at KKIA.
“We will also coordinate with GACA, Saudia Airlines, and all other related parties to bring the aircraft on which they will travel closer to the gates. We will also coordinate with the arrival station by sending telegrams to ensure they would receive all the proper services with the highest standards.”