Working in close collaboration with Samsung Electronics and AirportLabs, Dubai Airports has introduced a new advanced cloud-based Flight Information Display (FIDS) solution along with System on Chip (SoC) display technology at both Dubai International (DXB) and Dubai World Central (DWC) airports.
The deployment of Samsung’s SoC-based displays has enabled Dubai Airports to operate its new VisionAir FIDS software without external PCs. This consolidated approach helps to not only reduce the airport’s electrical footprint but also cut back on operational costs.
Commenting on the project, Michael Ibbitson, Executive Vice President of Technology & Infrastructure at Dubai Airports said, “As the world’s busiest international airport that is operating at nearly full capacity, we understand that the most efficient way to accommodate growth without physically expanding the infrastructure is by deploying smart technologies and enhancing processes.”
He added: “Information and communication are critical elements of airport operations and we are positive this new display system will go a long way in helping us deliver a smooth experience consistently for the millions of customers that pass through our airports each year.”
The new system features screen layouts and content for specific zones within the airport from a mobile device or from a control room. Additionally, the platform can be utilised for collaborative content management, giving different parties involved in the airport’s operation, such as ground handlers, airport service partners and even airlines, control in the handling of different types of content. This can include everything from branding to passenger advisory, advertising, operational messaging and flight information.
“By offering a single, dedicated platform for cloud-based content management, FIDS solution boosts customer service with timely, efficient and visually impactful information delivery,” said Seog-gi Kim, Executive Vice President of Visual Display Business at Samsung Electronics.
“We are thrilled to partner with Dubai Airports and we look forward to demonstrating how our Smart Signage displays and VisionAir FIDS solution can revolutionise communications and productivity within the transportation industry.”
Over the course of implementation, a total of 2,700 display screens were replaced across Terminal 3, Concourses A, B and C.