How Ross Video's 45-year partnership ended

Published: 18 March 2020 - 1:37 p.m.
By: Digital Studio Middle East Staff

Ross Video has implemented a variety of different measures to protect the health and safety of its employees, its customers and their respective families.

Ross briefed all employees on the symptoms of COVID-19 and has issued best practice guidance (from the WHO and national health authorities) in relation to personal hygiene, sanitation and how to reduce exposure.

All Ross employees have been permitted to work remotely from home, from March 16th. Systems have been put in place to support remote work for the vast majority of employees, thus mitigating both the possible contraction and spread of the virus.

Additionally, Ross has withdrawn from a number of international exhibitions and events and has instructed employees not to travel unless absolutely necessary.

These decisions have not been taken lightly, especially in the case of its unbroken 45-year participation in the NAB Show in Las Vegas.

In order to mitigate the effect of not attending NAB Show 2020, Ross will be running a series of on-line presentations, webinars and demonstrations to ensure that our partners and customers can still learn about its new solutions.

David Ross, CEO, Ross Video said: “Last week we saw the virus spread from a few locations in Canada to right across the country.

“That was the real eye-opener; we realised this is not contained, this is a very dynamic situation.”

Ross has already taken precautionary measures to guard against possible supply chain issues by buying additional factory supplies and increasing the amount of spare parts held at its various remote technical support facilities around the world. “We’ve already discussed the situation with suppliers and are monitoring things on a daily basis. We’re taking all possible steps to ensure that warranty service will not be interrupted for our customers.”

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