Leitz tells customers to expect delays due to COVID-19

Published: 22 March 2020 - 1:45 p.m.
By: Nikhil Pereira

Camera and lense manufacturer Leitz has adopted strict measures with its employees to curb the spread of COVID-19 disease.

The company released a statement that said:

"Our sales and marketing team are encouraged to work from home for the upcoming weeks. They are at all times in close contact with their colleagues at headquarters in Wetzlar. Furthermore, they are all available as usual by phone and email. Taking the circumstances into account, everything will still be processed and clarified as convenient and quickly as possible.

Customer care team will schedule themselves, which will allow Leitz's customers to be served at all times. But warned of delays due to the lower number of employees.

"We understand that these precautions will inevitably lead to operational delays. However, we are sure that we can count on your understanding," the statement added.


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