Ooredoo Group and Ericsson have agreed a five-year contract to implement Ericsson Revenue Manager across the Group’s footprint in the Middle East, North Africa and Southeast Asia.
The new cloud-ready charging and billing system is aimed at redefining the role of business support systems (BSS). Ooredoo Group companies will enjoy a single, converged platform that enables them to handle all their users and services, regardless of payment option or access method. Moreover, it's expected that the group will also realise significant cost savings from replacing its existing systems and local agreements with a pioneering new group-wide licence model.
Waleed Al Sayed, deputy CEO, Ooredoo Group, said: “Across our footprint, Ooredoo is aiming for data experience leadership, and placing renewed emphasis on empowering our customers and giving them the services they need when they need them. Through this agreement with Ericsson, we will enable every Ooredoo operation to deliver fast, customer-oriented offers and launch new data products and services that support our growing portfolio of digital services and enables the growth of the ‘Internet of Things’.”
Rafiah Ibrahim, head of Ericsson Region Middle East and East Africa, said: "We are proud to collaborate once again with Ooredoo Group in their strategic digital transformation journey. This collaboration recognises the innovative Ericsson Revenue Manager product and its capabilities to deliver a differentiated customer experience. Today’s announcement highlights our vision of the Networked Society and our role in transforming our customers’ business and operations.”
Ooredoo will begin rolling-out the solution for Indosat Ooredoo, its largest operation, over the next month, before deploying across its other operations in 2016 and 2017.