2019 is the first year which has witnessed successful participation by people of determination in the training programme.
The one-month yearly programme aimed at equipping UAE nationals with real job experiences to help them shape their future and understand their career path. It included people of determination from Zayed University in Abu Dhabi, high-school students from grade 10 – 12, as well as university students and fresh graduates who are on the lookout for a job, or a part time experience.
Trainings were held at du retail stores across the UAE. Participants had the chance to train on customer service tactics, such as welcoming and interacting with different type of customers, understanding the core products and services of du, understanding the system the telco uses to do transactions, as well as stock count and daily huddles.