AI adoption remains challenge in UAE - Avaya research

AI adoption remains challenge in UAE - Avaya research
Published: 29 July 2019 - 8:14 p.m.
By: CommsMEA staff writer
Almost half of businesses in the UAE are struggling with a knowledge gap when it comes to adopting artificial intelligence (AI), according to a survey of business leaders in the UAE.

The survey was conducted by Vanson Bourne and sponsored by Avaya.

That gap can be attributed to the confusion between “real AI” and “TV/movie AI” as cited by 44% of UAE respondents — higher than the global average of just 30%.

And those organisations that have successfully navigated this potential stumbling block are held back by resource constraints; 40% of UAE organizations claim to lack the in-house skills to facilitate adoption.

Given these challenges, it isn’t surprising that 98% of UAE businesses concede that their organisation has work to do if it is to get the most out of AI.


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