Vodafone Egypt has further extended its partnership with Ericsson to transform the service provider’s Business Support System (BSS) into an industrialised, real-time converged environment. In addition, upgrades to the latest versions of Ericsson Charging and Ericsson Mediation will facilitate a seamless evolution towards 5G/IoT readiness by helping Vodafone Egypt meet customer demands with new offers, strengthen competitiveness, enable flexibility to meet market demands, and reduce costs through streamlined operations.
In the ongoing contract, Ericsson is responsible for solution design and deployment as well as competence development. Ericsson’s BSS solution enables Vodafone Egypt to offer a wider range of unique services including real-time promotions and notifications, product and services cross bundling, real-time cost control for postpaid subscriptions, subscriber personalisation, and flexible mobile wallets.
Alexandre Froment-Curtil, Vodafone Egypt CEO said: “In line with our commitment to innovate, and our strategy focusing on Digital transformation, Vodafone Egypt aims to ensure that we actively reduce time-to-market in a way that would not affect customer experience. Ericsson's billing solution has played a role in enabling our customers to enjoy our new services more quickly and efficiently.”
The extended contract allows Vodafone Egypt to focus its efforts on product development while having clearer visibility and more control over capital and operating expense.
Fadi Pharaon, president of Ericsson Middle East & Africa, says: “As Vodafone Egypt's long-standing digital transformation partner, we are supporting them in realizing their vision of fully-converged business and differentiated customer experience. Our end-to-end convergent Digital BSS solutions enable our partners to meet the ever-increasing consumer demands, and secure more efficiencies through streamlined operations.”
Two billion subscribers are supported by the Ericsson’s world-class BSS offerings, helping service providers address new opportunities that demand the right offer at the right moment.