The MENA's first robotic fulfillment centre opens in Dubai

The MENA's first robotic fulfillment centre opens in Dubai
Published: 1 September 2019 - 1:20 p.m.

Launched by IQ Holding, IQ Fulfillment is the first robotic fulfillment centre in the region. Based in Dubai, it provides full back-end solutions using the latest in robotics, AI and software platforms to support the supply chain and logistics industry.

It supports the needs of both small and medium enterprises, incubators, accelerators and e-commerce players. Using the latest in technology and robotics, it integrates seamlessly with clients' online platform delivering storage, package protection and other services.

Essentially, the SMEs only need to build an application or website based on their business model and IQ Fulfillment will support them with warehousing, order processing and delivery by taking all logistical aspects to the highest levels of efficiency. In view of this, the company will help SMEs address logistical challenges to avoid bottlenecks through their unique service.

By using robotic and AI solutions, IQ Fulfillment assures many features to boost efficiency and productivity. The technologies used at the centre help process 12,000 robotic orders daily, delivering a 99 per cent accuracy rate, and 3x the human output with the same technology being used by the largest international companies such as Ali Baba.

Fadi Amoudi, founder and chief executive officer of IQ Fulfillment, said “IQ Fulfillment fills a distinctive niche in the region, especially with the focus of the MENA region to build its e-commerce ecosystem. Today, the UAE is at the forefront in driving digital technologies and in supporting SMEs to achieve transformational growth. This presents a strong growth environment for innovative tech-companies such as ours.”


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