UK telcos lift data caps for all customers during Covid19 pandemic

Published: 30 March 2020 - 11:43 a.m.

Britain’s telcos have agreed to lift all data caps on their home broadband tariffs for the duration of the Covid19 pandemic, following consultations with the UK government.

A report from Reuters news agency claims that BT, Virgin Media, Sky and TalkTalk have all agreed to provide unlimited data to their customers, in an attempt to facilitate work from home and e-learning initiatives. Openreach, O2, Vodafone, Three, Hyperoptic, Gigaclear and KCOM also agreed to provide unlimited connectivity to their subscribers.

The UK is currently in the midst of a partial lockdown, which means that people must commit to stay indoors, work from home where possible and only leave the house to buy groceries or medication.

“It is essential that people stay at home to protect the NHS (health service) and save lives. This package helps people to stay connected whilst they stay home,” the UK’s digital secretary, Oliver Dowden, said in the government statement.

The deal will only apply to fixed line broadband connections. Mobile users will still be subject to the normal data constraints of their monthly tariff.

The UK has seen a sharp rise in Covid19 infections, with the country’s prime minister, Boris Johnson, and its health secretary, Matt Hancock, both testing positive for the virus last week.


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