DuPont Refrigerants has announced a success in its fight against counterfeiting after it teamed up with UAE law enforcement to crack a refrigerant counterfeiting scam at Sunrise, a Sharjah-based refrigerants trader.
A preventive program of the Dubai Department of Economic Development (DDED) had alerted DuPont to the operation, which involved the sale and storage of a specific brand registered to the company.
Working with inspectors from the Sharjah Department of Economic Development (SDED), the investigation confirmed that some of the products sold by the trader under the DuPont and Suva brands were counterfeit refrigerant cylinders.
Other counterfeit products were being sold under the trademark as another major manufacturer.
A seizure resulted in confiscation of 3,100 units of fake DuPont Suva 134a refrigerants and 6,000 units of fake product from another manufacturer.
Commenting on the incident, Greg Rubin, global business manager, DuPont Refrigerants, said: “We are approaching the problem of counterfeit refrigerants very aggressively.
"Counterfeit refrigerants can cause significant business impact including equipment failure and more importantly can cause physical harm or loss of life.”
The seized goods were stored and guarded at Sunrise Airconditioning Spare Parts Trading LLC facilities by guards employed by DuPont, under the authority of local law enforcement. As a consequence of the counterfeit activity, Sunrise was required to a pay a fine to the UAE Government for the crime committed.
It was also instructed to make additional payments to cover costs related to storage of the seized goods, painting and repackaging of cylinders without DuPont trademarks, and exporting them as unbranded refrigerant.
According to Dupont, the trader is no longer in business as a result of the operation.
DuPont said it has developed a multi-faceted program to deal with counterfeit refrigerants including education of customs officials and deployment of overt and covert tactics to ensure authenticity.
“We will continue our global effort to combat counterfeit refrigerants by working diligently with law enforcement in all regions,” added Rubin.
“We will prosecute these cases to the fullest extent of the law. We encourage our customers to buy refrigerants from a reputable, known supplier, and if suspicious activity is observed in the marketplace, to contact DuPont directly.”