The Department of Economic Development - Ajman (DED-Ajman) and the emirate's Department of Land and Real Estate Regulation have signed a deal to implement new e-link services to improve customer experience.
Part of the ongoing 'Single Window Project,' the new services will provide customers with a faster and more efficient way to apply and renew economic permits and licences.
As part of the agreement, both sides will work to improve the quality of services provided and ensure high efficiency results, with a focus on “ensuring continuity of service delivery and its non-interruption under any possible circumstances”.
The two departments are looking to increase customer satisfaction by expanding channels of communication electronically via the proposed e-link, as well exchanging information and data related to license services and economic permits.
The agreement was signed by HE Ali Eissa Al Nuaimi, director general, DED-Ajman and HE Yafea Eid Al Faraj, director general, department of Land and Real Estate Regulation.
HE Yafea Eid Al Faraj, said: “Our partnership with DED-Ajman is a step forward in the journey to achieve full government integration and help improve the quality of services provided to the public, which will reflect positively on our government performance.
“The new cooperation demonstrates the shared commitment between these two agencies and the efforts to effect an electronic transformation, which falls in line with our promise to provide everything to ensure customer happiness following the directives of our wise leadership.”