Tafawuq FM launches paperless maintenance system

Tafawuq FM launches paperless maintenance system
Published: 19 February 2019 - 7:15 a.m.
By: Nikhil Pereira

Tafawuq Facility Management, a subsidiary of the UAE-based Eltizam Asset Management Group, has announced the launch of Tafawuq GO - a new maintenance mobility solution that will initiate a substantial reduction in paper use and printing cartridges in line with the company’s technology investment program, environmental goals and innovation agenda.

The entrepreneurial development is part of Eltizam’s latest announcement to invest $5m in next-generation property technologies over next three years and accelerate its ‘Vision 21’ business transformation programme.

Chris Roberts, chief executive officer, Eltizam Asset Management Group said: “We are on the cusp of a paradigm shift in how technology is used to manage the built environment and make our cities smarter. The UAE is leading the way in the smart transformation of cities, and we at Eltizam are working hard to stay ahead of the curve,” said

Managing each job on their mobile device, technicians will now have the ability to access detailed maintenance instructions and scan equipment and upload images whilst assessing health, safety and environment (HSE) risks prior to starting a new job.

One of the primary strategic projects for Elitzam Asset Management Group during 2019 Tafawuq GO is the result of a successful collaboration between the group’s IT, technology and operations teams.

The solution is being issued to all Tafawuq sites and will be in place on all new project deployments.

Key features of Tafawuq GO include: full integration with SAP; scanning and identifying asset/equipment; ability to upload images and video; monitoring material inventory levels and conversion of voice instructions to text. The implementation of the new system aligns with the 'Dubai Paperless Strategy', an initiative by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Dubai Executive Council to ensure no employee or customer of the government of Dubai will need to print any paper document after 2021.

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