Khidmah, a fully owned subsidiary of Aldar, today announced the establishment of Provis, a real estate management company.
Provis will provide services such as property consultancy and management, owners’ association management, sales and leasing as well as clubhouse and lifestyle management.
With the establishment of Provis, Khidmah will realign its strategy to focus on providing facilities management (FM) and home maintenance to clients across the length and breadth of UAE.
Khidmah is targeting different sectors that include residential, commercial, retail, Government, education, hospitality and healthcare.
Jassem Saleh Busaibe, chairman of Khidmah said: “Provis combines the heritage of Khidmah and Aldar Properties together. Properties that were previously serviced by Khidmah and Aldar’s asset management division, will all be serviced by Provis moving forward.”
“We have numerous initiatives planned for both organisations including integrating more technology solutions to enhance the customer journey and experience,” Busaibe concluded.
Sameer Barakat, executive director of Provis stated: “Provis, while separate, has been formed to complement Khidmah and ultimately enhance service levels to positively impact our clients and stakeholders.”
Khidmah’s has also received a refreshed look and feel to make it more contemporary and appealing to its customers, Barakat said.
Khidmah’s customer facing service centers that traditionally offered estate management services are located in Al Bandar, Al Muneera, Al Zeina, Al Hadeel, Gate and Arc Towers, Sun and Sky Towers, Al Ghadeer, Sas Al Nakhl, Al Raha Gardens, Golf Gardens, Hydra, Awqaf, Al Gurm, Khalidya Village, and Golf Gardens.
Provis will have more than 13,500 units under property management, and over 14,000 units under owners’ association management, and thousands of properties sold and leased across the country.