Leaders Kuwait 2019: Tips on how to resolve construction conflicts

Leaders Kuwait 2019: Tips on how to resolve construction conflicts
Michael Sergeant (pictured) speaking at CW's Leaders Summit Kuwait 2019
Published: 20 October 2019 - 4 a.m.

Setting realistic expectations, better communication, and stakeholders managing interfaces were among the key resolutions for mitigating disputes, which was debated during the Construction Conflicts – Dealing with Disputes panel discussion at Construction Week’s Leaders in Construction Summit Kuwait 2019 at the Radisson Blu Kuwait City hotel.

The panel was moderated by BCLP managing director, Richard Davies, and comprised panellists partner at HFW, Michael Sergeant; project director at KEO, Osama Madokh; and partner at Pinsent Masons, Mark Raymont.

Sergeant described construction contracts as a “marriage”, stating that in order for them to be successful, then not overselling yourself and communication was key to making sure contracts were obliged.

Madokh said that education was needed for team members to escalate disputes to senior levels of management before they become too serious, while Raymont believed that a platform was needed to manage the “problems of interfaces” for stakeholders.

In terms of payment issues, Sergeant believed there were always underlying problems with cash flow, such as performance of contractors.

Construction Week’s Leaders in Construction Summit Kuwait 2019 was supported by Platinum Sponsor Khatib & Alami; Gold Sponsors BCLP, HFW, and Back Combined General Trading & Contracting Company (BCC); Silver Sponsor Asad United Group; Exhibitor Pinsent Masons; and Intelligence Partner ProTenders.


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