Dubai’s Roads and Transport Authority (RTA) has revealed that its 10,684-strong taxi fleet has been fitted with surveillance cameras to monitor the conduct and compliance of taxi drivers as part of its People Happiness goal and smart city initiative.
According to the RTA's official Twitter account, the camera feeds, which will be automatically activated when a customer steps into the vehicle, will be examined if violations are detected or reported during taxi rides – an attempt to reduce complaints and remarks by service beneficiaries.
We have fitted the entire Dubai Taxi fleet with surveillance cameras to monitor the conduct and compliance of taxi drivers with the ethical and professional standards of their occupation. For more details, visit: https://t.co/p9lcc1WL91@DTCUAE pic.twitter.com/gtYosNSpEY— RTA (@rta_dubai) October 20, 2019
Commenting on the installation of camera systems, director of transportation systems at RTA’s Public Transport Authority, Khaled Al Awadi, said: “The move aims to ensure the compliance of taxi drivers with the ethical and professional principles of their business. It also prompts them to stick to exemplary attitudes when dealing with taxi riders.”
Al Awadi added: “The installation of the systems started in August 2017, and continued over phases until the entire fleet of Dubai Taxi had been covered. RTA is keen on introducing facilities for the comfort, security, and satisfaction of clients, which ranks high on RTA’s priorities.”