Imdaad is hosting the third edition of ‘Imdaad Work Series’ during the Fm Expo event taking place from 17-19 September at Dubai World Trade Centre. The three-day Work Series brings together several policymakers, business leaders and executives, industry professionals, and students. The sessions explore new trends, opportunities, and challenges in the FM sector in the GCC and takes an in-depth look at how data, innovation, and safety risks are poised to shape the industry in the coming years.Jamal Abdulla Lootah, Group CEO of Imdaad, said: “New technology innovations and the evolving needs of consumers are increasingly disrupting the FM sector in the GCC region and the UAE, in particular, and therefore, it has become imperative for industry leaders and regulators to come together and discuss the latest developments in the business. At Imdaad, we are pleased to have partnered with FM Expo 2019 as part of our ongoing efforts aimed at creating transformative impacts on the industry as well as communities we operate in. Furthermore, we are certain that our Work Series will prove to be hugely successful with its sessions offering valuable insights into key emerging trends in the industry.”
As a testimony to the sustained expansion of the regional FM industry, Imdaad recorded a revenue growth of 12% in 2018 as compared to the previous year. In addition, the company’s efforts in continuously improving operational performance have resulted in a high customer satisfaction of 94%, a contract renewal rate of 86% and an average client KPI achievement of above 95% last year.