In conversation with: Procurement manager – project, Citymax Hotels

In conversation with: Procurement manager – project, Citymax Hotels
Shivakumar Ganapathiyadan
Published: 18 August 2019 - 11:15 a.m.
By: Priyanka Praveen
How long have you been in this role?
I have completed three years at Citymax Hotels and it’s a wonderful experience. I have over 23-years of multi-disciplined procurement and contracts experience ranging from consultancy, hospitality/concept and development with various clients, operations management, projects, F&B and general service operation teams.

What specific products are you are on the lookout for?
Our procurement team mainly works on planning, designing, budgeting and delivering the exact Operational, Supplies and Equipment (OS&E) and Furniture, Fixtures and Equipment (FF&E) that suit the requirements of each project.

What challenges do you face at work?
Procurement, just like other divisions of the company, comes with a lot of challenges. Being a great procurement manager means you need to be able to handle intense pressure and work in a tight deadline to ensure materials are delivered and received by the team on time. One must also improve work efficiency while reducing costs which are key challenges. However, procurement managers must not focus purely on reducing costs and delivering goods and services but must also ensure that the company gets the best supplies.

Tell us about one of your most successful deals?
Purchasing of sanitary fittings is one of the biggest tasks. In the Middle East, there are quite a few well-known brands that are available and they are monopolized by the local distributors. All brands are not equally comparable, therefore, it was difficult to have the benchmark prices unless you have purchase history. This is where one needs to have a high level of confidence and intelligence to be able to work through the best deal. I am proud to say that in all of the Citymax projects, we have chosen one popular Indian brand and have achieved more than 30% savings.

What does a supplier have to do to impress you?
The Procurement department needs to consider the supplier as their partner. If the supplier delivers the right product with the right price at the right time, then the project will be completed on time, within the budget which is a great achievement for the procurement department. If the supplier fails to deliver on time, then the procurement department also fails because the project will be delayed, therefore a supplier can impress us by ensuring timely delivery of the products as per the agreed timeline and schedule.


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