Collinson ups investment to redefine Indian airport experience

Published: 14 July 2019 - 3 p.m.
By: Claudia De Brito
Specialising in customer benefits and loyalty, Collinson has announced a multi-million-dollar investment into India to fuel additional growth of Priority Pass, its world-leading airport experiences programme. Priority Pass will double its lounge portfolio in India over the next three years, building on its suite of 45 airport lounges in 20 Indian cities and global network of more than 1,200 lounges and airport experiences.

Collinson joint CEO David Evans said: “India is a vital market and one we see on a par with China in terms of growth potential. With 1.7 billion domestic passengers having flown in 20171 and outbound travellers expected to reach 50 million by 2020, the influence of the Indian traveller is only going to increase.”

Collinson’s wholly-owned and operated airport infrastructure business, Airport Lounge Development (ALD), is working with airports across India to identify opportunities to open its own exclusive lounges and airport amenities to meet the growing demand of domestic and international travellers.

As a privately-owned, $1bn company, Collinson has more than 30 years’ experience delivering customer benefits and loyalty to some of the world’s leading brands within the financial services and travel sectors, including American Express, Mastercard and Visa. Its investment in Indian airport experiences is part of a global vision to enhance its offering to more than 30 financial services clients in India and more than 1,400 banks globally – all of whom rely on Collinson products to acquire and retain the most lucrative of customers – the high spending traveller.

Collinson is also in partnership discussions with several innovative Indian technology service providers to ensure it can deliver bespoke solutions in India.

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