Jordan's Queen Alia International Airport (QAIA) recently installed 12 new counters dedicated to visa processing and purchasing, divided equally between the southern and northern arrival corridors.
The new visa processing and purchasing counters will be solely designated for non-Jordanian passengers in need of an entry visa, with a counter specifically allocated for assisting those with disabilities.
On the other hand, passport control counters serving both Jordanians and non-Jordanians were increased from 18 to 25.
“With the number of passengers passing through Queen Alia International Airport growing steadily, we continuously strive to take effective measures that elevate the quality of services we offer,"Airport International Group's CEO, Kjeld Binger said.
"For this reason and to facilitate travel procedures, we have set up the new counters for those who require entry visas and raised the number of passport control counters in order to reduce passenger waiting times, ultimately enhancing passenger satisfaction."