Examples of innovation include a collaboration with global health and fitness platform Grokker to bring wellness into the guestroom with a range of complimentary in-room health and fitness videos; the launch of Mindful Meetings by Mandarin Oriental, designed to enhance and energise meetings and conferences with creative solutions that are based on five key elements of wellness: nourishment, movement, stillness, connections and wellbeing; and relaxing digital wellness treatments and practical tips that encourage guests to take a break from today’s ever-present technology.In addition, the Group has invested in a number Mandarin Oriental specialists to provide guests with bespoke, specific treatments and experiences that can be hard to find elsewhere. These include podiatry specialists, Traditional Chinese Medicine (TCM) specialists, a Turkish hammam master, Shaolin Kung Fu master and Thai massage therapists. Developed a decade ago in consultation with specialists in Traditional Chinese Medicine (TCM) and master aromatherapists, the Oriental Qi therapy forms the cornerstone of the Group’s spa treatment menus.
Guests who book the signature Oriental Qi massage between Global Wellness Day and 8th September 2019 will receive tip sheets for exercise, balance and breathing together with a signature oil that relates to their own personalised element to use at home. The Group’s bespoke product and homecare range can be purchased at many of its luxury hotel spas worldwide. The product range incorporates body and bath oils matched to each of the five elements, as well as a body scrub, body wash and body lotion. All contain natural ingredients, are paraben free and have been blended by a master blender to Mandarin Oriental’s specifications.“Our products were created in consultation with leading experts in Aromatherapy and Traditional Chinese Medicine (TCM),” said Jeremy McCarthy, group director of spa and wellness, “and our treatments were designed before personalisation was the buzzword it is today, to deliver bespoke experiences that are tailored to the preferences of our guests.”