Calling all Dubai concierges

Calling all Dubai concierges
Hotelier Middle East is calling on all Dubai-based concierges to enter our brand new competition
Published: 2 June 2019 - 8 p.m.
By: Ashley Williams

It’s time concierges were put in the spotlight, therefore Hotelier Middle East has launched a brand new event the Concierge Mastermind of the Year competition.

The event designed to celebrate the involvement of concierges in Dubai and will be split into two heats and a final round that will be held on Wednesday 28th August, Wednesday 18th September and Wednesday 16th October respectively.

The winner will be announced at the Hotelier Middle East Awards on the 23rd October.

Here’s how the event will unfold

Wednesday 28th August TBC – Qualifying round 1, to be held at venue organised by City Sightseeing Dubai
- 7pm – Guest arrivals, registration and welcome drinks/canapes
- 8pm - Welcome speeches, rules and housekeeping by MC
- 8:30pm – 10pm – Mastermind rounds (to be adjusted based on number of entries).
- 10PM – Closing speeches, announce winner of heat and next steps.

Wednesday 18th September TBC – Qualifying round 2, to be held at venue organised by City Sightseeing Dubai
- 7pm – Guest arrivals, registration and welcome drinks/canapes
- 8pm - Welcome speech, rules and housekeeping by MC
- 8.30PM – 10.00 PM – Mastermind rounds (to be adjusted based on the number of entries).
- 10pm – Closing speeches, announce winner of heat and next steps.

Wednesday 16th October – Final round, to be held at venue organised by City Sightseeing Dubai
- 7pm – Guest arrivals, registration and welcome drinks/canapes
- 8pm – Welcome speeches, rules and housekeeping by MC
- 8:30pm – 10:00pm – Mastermind finals
- 10pm – Closing speeches, announce winner of the final, prize giving and next steps

Wednesday 23rd October – Hotelier Middle East Awards

- 9pm (approx) - Play video highlights of the competition and announce winner on stage half way through the awards

All timings are subject to approval.

Reasons for entering the competition

Sponsoring the event will be hop-on hop-off bus tour company, City Sightseeing, who told Hotelier Middle East why concierges should be involved in the competition.

“We wanted to shine a light on a crucial role in the tourism and hotel industry for the position of the concierge and give them a chance to be properly recognised for delivering exceptional service for a recognisable, important city like Dubai,” said City Sightseeing Dubai’s general manager, Cedric Scherer.

“Concierges are always the first and last point of contact for guests at hotels. We wanted to create this event to bring all the best protagonists of the city that are involved in showing the best, the quirky and the unknown that are to be discovered about Dubai.”

Scherer adds that having an event like this will give concierges a goal and an end result.

“The winners will have significant recognition and offer an opportunity to bask among your peers, as well as being able to celebrate your profession. The event gives concierges their time in the limelight and to share information and work together.”

The event will also offer several benefits for the concierges, with every entrant receiving a free one day pass with a plus one for the City Sightseeing bus tour.

And those who come out on top at the event, can expect further rewards. Concierges will have the chance to win cash prizes and also other benefits.
- The winner will receive 5,000 dirhams, as well as a table with four other guests for the Hotelier Middle East Awards all expenses paid.
- Second and third place accolades will be handed 1,500 dirhams each.

Email your entries to cmoty@itp.com by Wednesday 31 July. Don’t miss out!

10 of Dubai’s hidden gems

So, you think you know these 10 hidden gems of Dubai, then you need to enter our competition.

1. Villa 515
2. Life'n One
3. General 3am Dubai
4. Mama'esh
5. Dubai Coffee Museum
6. Sheikh Mohammed Center for Cultural Understanding (SMCCU)
7. Seven Fortunes
8. Courtyard Playhouse
9. Dubai Frame
10. Queen Elizabeth QE2 hotel

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