Les Clefs d’Or UAE promotes concierges through HR networking event

Published: 30 June 2019 - 6 a.m.
By: Ashley Williams

Les Clefs d’Or UAE hosted a networking event for hotel HR managers featuring talks from several members of the hospitality industry.

Held at the Address Downtown Hotel in Dubai, the event was attended by the majority of HR managers from a number of hotel chains, as well as directors and executives from the hospitality and tourism industry.

Among those was the business development director of Dubai College of Tourism Jeff Strachan, who outlined the important of the Les Clefs d’Or concierge and also introduced the Dubai Way 3 training course, which will be implemented to hoteliers imminently.

Also presenting at the event was the national president of Les Clefs d’Or UAE Abey Sam who spoke about the activities that the association has conducted over the years to support concierges.

Ahead of the Concierge Mastermind of the Year competition, which Hotelier Middle East launched earlier this year, senior commercial manager Kelly Jenkins believed it was time that concierges were “put under the spotlight” and that they were the “heartbeat of the city”.

Concierges can apply for the competition via email to cmoty@itp.com by Wednesday 31 July.

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