He said: “We’re trying to eliminate single-use plastic and focus very much on environmentally friendly products. This is usually a much more expensive exercise but for us it’s a commitment in the way that we operate the hotel. We’re going to see this through until it’s 100% achieved.”
Hussein said that the property’s green approach will affect the procurement of food and beverage and back-of-house, where there will be a water bottling system.
When it comes to in-room amenities, the plastic mini bottles are nowhere to be seen. Hussein adds: “We are using dispensers but this was a huge point of discussion because people were saying that we had to choose between luxury and looking after the environment. But we can be environmentally friendly and at the same time be a luxury property. There’s no harm in removing the mini bottles and introducing these systems that are sustainable and nicely designed. They will look sleek and elegant.”
According to Hussein, response from guests was very positive when they introduced dispensers in another property in the group: “A lot of people recognised what we were doing. They said that other companies should do the same in order to minimise or completely eliminate the use of plastic. Recently, some of the major hotel chains started using alternative options such as dispensers.”
The property has gone to great lengths to ensure that the products (shampoo, conditioner, shower gel and body lotion among other things) in those containers meet the standards of its discerning guests: “We work with a master perfumer from Universal Beauty FZE whose job is to create the products. He’s a fourth generation perfumer and we’ve done a lot of trials on the products and the feedback has been fantastic.”