Zomato announces initiatives to support F&B industry

Published: 29 March 2020 - 1 p.m.
By: Hotelier Middle East Staff

Food delivery platform Zomato has announced a number of initiatives to help the F&B venues it works with through these difficult times.

The initiatives are aimed to help its users, restaurant partners, and delivery partners.

Easing the financial pressures placed on F&B venues during lockdowns and movement restrictions, Zomato will be facilitating loans to its food delivery partners. Though the loans can only be given to “particular partner restaurants,” Zomato has said it plans to roll out the service to more restaurants soon. It has revealed it will set up a relief fund to cover the lost earnings for thousands of delivery partners.

​In India, Zomato has created a platform for others to be able to donate to help any families whose livelihoods rely on them surviving on daily wages. The ‘Feed The Daily Wager’ project aims to provide food support to such families. Similarly in the UAE there is the ‘Meals of Hope’ initiative allowing users to send meals to those in need.

Partially funding the funds and loans will be Zomato staff who are voluntarily giving up portions of their salaries. Zomato CEO and founder Deepinder Goyal will take a 100% pay cut this year to help fulfil the company’s goals.

For users of the Zomato app, their gold membership status will be extended for a period of two months at no extra cost. This will be put in place in the UAE, India, Australia, Indonesia, Philippines, Turkey, New Zealand and Portugal.


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