Hotelier Awards 2020 Shortlist: Concierge/Guest Services Person of the Year

Published: 27 October 2020 - 7:15 a.m.
By: Josh Corder

The Concierge/Guest Services Person of the Year award looks at the people who brought a 'can do' attitude to their role and have always put guest satisfaction at the forefront of what they do. The category welcomes nominations from a variety of front office roles, such as guest relations, guest services, reservations, and front office staff, in addition to concierges.

The ceremony will take place on November 24 at JW Marriott Marquis Dubai.

You can book tables here.

Here are the 10 individuals shortlisted for the accolade at this year's Hotelier Awards:

Fasil Parambil, Senior Front Desk Reception, Jannah Resorts & Villas Ras Al Khaimah

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Muneer Khan, Concierge, Al Sarab Towers Hotel

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Mohammed Al Balushi, Duty Manager – Front Office, Hormuz Grand Muscat, A Radisson Collection Hotel

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Vinay Govande, Front Office Manager, Taj Dubai

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Mike Getachew, Head Concierge, Radisson Blu Hotel, Dubai Waterfront

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Martin Kuria Gathecha, Bell Captain, Millennium Place Barsha Heights

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Swapnil Patrikar, Complex Guest Services Manager, The Westin Mina Seyahi Beach Resort & Marina

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Badawy Amer, Data Entry Clerk / Bell Boy, TIME Ruby Hotel Apartments

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Janine Apostol, Front Office Supervisor, TIME Oak Hotel & Suites

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Kamal Kariyawasam, Chief Concierge, InterContinental Hotels at Dubai Festival City

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