Abu Dhabi launches new online portal to serve as 'single window' for trade via sea, land and air

Abu Dhabi launches new online portal to serve as 'single window' for trade via sea, land and air
Published: 18 October 2018 - 6:37 a.m.
By: Logistics Middle East Staff

News in brief:

 -Abu Dhabi Customs, in collaboration with its subsidy Maqta Gateway, has launched MAMAR, an online portal to facilitate trade for the Emirate of Abu Dhabi across sea ports, land, air, and post

-MAMAR utilises existing features from Abu Dhabi Customs’ e-services and the Maqta Port Community System (mPCS)

-The new portal will allow for seamless handling of import, export, and transhipment transactions, as well as the payment of customs duties for all types of cargo, whether via land, air, or sea

-The new portal is in line with the United Nations Single Window Implementation Framework

-The MAMAR system will start officially by the end of 2018

 

Abu Dhabi Customs unveiled MAMAR, a modernised online single-window platform to facilitate trade for the Emirate of Abu Dhabi across sea ports, land, air, and post, in collaboration with subsidiary Maqta Gateway.

The announcement was made during GITEX Technology Week 2018. In a UAE first, MAMAR utilises existing features from Abu Dhabi Customs’ e-services and the Maqta Port Community System (mPCS), creating a fully integrated process following international messaging standards.

It allows for seamless handling of import, export, and transhipment transactions, as well as the payment of customs duties for all types of cargo, whether via land, air, or sea.

The system is designed to increase transparency, reduce costs, and provide customers with speedy and efficient access to information regarding transactions, shipments, and logistics in real time.

This platform will offer more than 14 additional digital services including pre-clearance, exit and entry certificates for transit shipments, customs declarations and free zones.

It will also offer other financial services relating to “Maqasa” clearing services, customers’ accounts, and statistics in addition to interactive data dashboards that track commercial transactions through a single window.

“Abu Dhabi Customs prides itself on easing trade and logistics within the business community through effective clearance and value-added services in Abu Dhabi,” said Fahad Ghareeb Al Shamsi, acting executive director of Administration Affairs of Abu Dhabi Customs.

“This innovative digital solution will combine the strengths of both government entities to be a powerful tool in fuelling trade at accelerating rates to benefit Abu Dhabi’s economy,” he added.

The MAMAR system, which will start officially by the end of 2018, will target a new customer profile consisting of customs brokers and clearing agents who will now be able to access trade, customs, and logistics services for sea, land, air, and post through a single online window.

Dr. Noura Al Dhaheri, CEO of Maqta Gateway, said: “In addition to seamlessly integrating trade services under one single window platform, MAMAR will accelerate trade in the Emirate through reducing the required processing time for customers. The new interface, designed locally in the UAE, will standardise information exchange for traders, increase security of transactions. We are committed to providing pioneering services to our customers and continuing to develop our services that facilitate trade in the Emirate.”

The MAMAR system works in line with the United Nations Single Window Implementation Framework, which is an evolutionary road-map to be used as a reference when operating single-window trade.

The international standard enables MAMAR to exchange data smoothly and effortlessly with systems of nine ports in China and two ports in Europe, creating additional efficiencies for inbound and outbound trade to and from Abu Dhabi.

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