du expands retail footprint in UAE

du expands retail footprint in UAE
du says the new nine retail stores will employ more than 50 experts.
Published: 19 August 2018 - 10:05 a.m.
By: Manda Banda

du has opened nine new outlets at various locations in the UAE to provide customers with a more efficient and enhanced retail experience.

According to the UAE telco, the new stores employ more than 50 experts, multilingual staff members to engage and connect with citizens and visitors, assist with technical queries and ensure the highest possible standard of customer satisfaction.

The expansion of du's presence in the UAE is part of the company's objective to provide easily accessible, personalised services to all its customers.

Brand new stores are now open across the UAE and can be found at Dubai's Festival City, Golden Mile at Palm Jumeirah, Sunset Mall and Burjuman Centre. In Abu Dhabi, new outlets are open in Ruwais Mall, Marina Mall Abu Dhabi, Mazyad Mall and Central Mall. Ajman City Centre also boasts a du outlet to better serve the community.

Fahad Al Hassawi, deputy CEO, Telco Services - EITC said: "Expanding our retail footprint across the UAE is part of du's commitment to increase proximity to our customers in high-density communities and locations. Growing demand has resulted in new touchpoints in remote areas such as Ruwais so we are able to ensure easy access to mobile and home products and increased convenience for residents, tourists and businesses alike."

Al Hassawi added that du will continue to innovate and improve with a robust portfolio of services to accommodate further progress in the future.

du said as part of its pledge to deliver exceptional experience to all customers, it has continuously sought new ways to strengthen its customer service ecosystem by providing unmatched retail services.

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