Customers in Saudi Arabia can now purchase more than one million products from Amazon.com in the US directly on SOUQ.com, after the launch of the ‘Amazon Global Store’ in the Kingdom.
Apparel, handbags, shoes, watches, kitchen, home goods, and more are now available through the dedicated Amazon Global storefront now available on both SOUQ website and mobile app.
“We are excited about making over one million popular products from Amazon available on SOUQ.com to customers. This brings global selection closer to our customers in the region, and we will continue to grow this further,” said Saleem Hammad, general manager KSA, SOUQ.com. “We share the same vision as Amazon and focus on providing our customers with best-in-class selection, great prices and a convenient shopping experience.”
Amazon Global Store on SOUQ offers a localised and seamless experience for customers in KSA: Customers can shop in Arabic or English and pay in SAR using their local credit cards or cash on delivery (COD). Customers will see prices in SAR inclusive of import fee deposits at checkout (where applicable).
Amazon Global Store takes care of customs clearance, delivering purchases to customers’ door steps. SOUQ offers two delivery options for Amazon Global Store, (from click to delivery): priority (2-5 business days) and standard (6-10 business days). In addition, customers can speak directly with SOUQ’s customer service team in English or Arabic for any queries they might have related to the products and can generally return products for a full refund within 30 days, in most cases, the company says.
“When we acquired SOUQ.com, our goal was to provide the best possible service for millions of customers in the Middle East by supporting them with Amazon technology and global resources. Amazon Global Store is the first step of many in doing so, and represents Amazon’s confidence in the region and that our continued investment will provide customers with more of what they want – the largest selection combined with a reliable shopping experience that includes unique products and international brands from the US and beyond” said Samir Kumar, vice president of International Retail.